SMART Risk Management System
“Carelessness and overconfidence are more dangerous than deliberately accepted risk”
Wilbur Wright, 1901
Introduction
In dangerous business sectors risk is inherent and aspects of the environment and operational activities determine that risk. However, although a business must accept that risk is unavoidable it is their responsibility to manage that risk and provide evidence that risks are being mitigated.
Safety should be approached in the same way as any other key objective – through careful, effective management. The purpose of a safety management system is to provide a systematic way to control risk and to provide assurance that those risk controls are effective.
Bow-Tie Methodology
SMART RMS makes use of the bow tie methodology to quickly build up an effective visual representation for each hazardous event of threats exist, which controls are in place to reduce exposure, the consequences for these failings and finally the recovery measures that are in place to reduce their impact.
Multimedia Linking
Each control or recovery measure can be quickly linked to any multimedia item stored in SMART Library including manuals, SOPs, training material (both documents and videos) or any other files. This unique approach to linking provides a direct and quick link between the theory of the bow tie with the operational aspects explained in the documentation. By creating links such as these, users are only one click away from reviewing the latest guidelines for the activities they are carrying out.
Control Ownership
Controls and recovery measures can be assigned to roles or individuals within an organisation. This allows management to see who is responsible for maintaining each safety aspect while at the same time allows operational staff to see their specific role and responsibility within the bigger safety picture.
Risk Assessments with Customisable Risk Matrix
SMART RMS has the functionality to create any risk matrix desired with options to select size, colouring, score bands, when remedial action is triggered and the definitions for different scorings. Multiple matrices may be stored in the system for different activities and users for any number of ongoing RMS reports.
Manage Remedial Action
If a hazardous event is scored to highly during the risk assessment then a Remedial Action Plan (RAP / CAP) is automatically generated. These RAPs follow a workflow that ensures the root cause is described, relevant parties are invited to participate and action items are generated and tracked to close out.
Drill-Down Graphical Reporting
The system comes with a reporting tool which can create drill-down graphical reports on the fly with options to export images for use in any other publishing program an organisation may use.